User not upgrading after purchasing membership

burhan.sheykh

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Hello, I just setup coinpayment gateway on forum,
the issue is whenever someone upgrade account they are not getting upgrade to other group it's self, I have to manually add them into VIP group.

I also set vip usergroup in payment setting like whenever user make payment upgrade them into selected usergroup but it's not working

Whenever user upgrade the account they remain in registered group + gets the secondary usergroup as VIP after payment and i don't want that, I want their usergroup to completely upgrade to VIP and remove from registered member.
 

lucius

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Hello, I just setup coinpayment gateway on forum,
the issue is whenever someone upgrade account they are not getting upgrade to other group it's self, I have to manually add them into VIP group.

I also set vip usergroup in payment setting like whenever user make payment upgrade them into selected usergroup but it's not working

Whenever user upgrade the account they remain in registered group + gets the secondary usergroup as VIP after payment and i don't want that, I want their usergroup to completely upgrade to VIP and remove from registered member.
The "Registered" has to stay. They can't be removed from being "registered" otherwise their account won't work. It is the base level of the user. As far as the VIP, when @ENXF NET see's this he'll give you the proper way to make your auto-upgrades happen, he knows more about that then I do as he has upgrades here. It'll all work out for you. Please wait patiently for responses from helpful members.
 

sucre13

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Hello, I just setup coinpayment gateway on forum,
the issue is whenever someone upgrade account they are not getting upgrade to other group it's self, I have to manually add them into VIP group.

I also set vip usergroup in payment setting like whenever user make payment upgrade them into selected usergroup but it's not working

Whenever user upgrade the account they remain in registered group + gets the secondary usergroup as VIP after payment and i don't want that, I want their usergroup to completely upgrade to VIP and remove from registered member.
Did you know that paypal email as a payment method has to be the same as the one registered in the forum
 

ENXF NET

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Currently Xenforo doesn't support automatic upgrade by coinpayment
 

Soft4Win

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