Staff online problem

#1
as i added a new usergroup i wanted to set it to be shown in the staff online sidebar, i tryed a lot of tuto, finaly works but the issue, is the staff online display only for staff
other members no i don't know what is the problem i really need a solution thanks in advance
 

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#2

even there is staff online that moment the staff online sidebar not showing idon't know why
 

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#3

even there is staff online that moment the staff online sidebar not showing idon't know why
Appearance ->Widgets -> add widget in Forum list: Sidebar, done.!
 
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